Terms of Use
Last updated: June 12, 2026
These Terms of Use govern your use of the CutG app and the associated website (together, the “Services”). By downloading, installing or using the Services, you agree to these Terms. If you do not agree, please do not use the Services.
1. Provider
The provider of the Services is Artemi Polonski (CutG), Schleswiger Damm 193D, 22457 Hamburg, Germany, reachable at artemi.polonski@gmail.com.
2. Description of the service
CutG is an AI-powered application that lets you virtually try on hairstyles, hair colors and beards based on your own photos and receive recommendations for your face shape. The results are computer-generated previews and suggestions. They are intended as inspiration and a decision-making aid and do not constitute a guarantee of any specific real-world result.
We strive to provide the Services reliably but cannot guarantee uninterrupted availability or freedom from errors. Features may evolve, change or be discontinued.
3. Account
Certain features require a user account. You can register via Sign in with Apple, Google or email. You are obliged to keep your access credentials confidential and are responsible for activity carried out through your account. You warrant that the information you provide is accurate.
4. Eligibility
You must be at least 16 years old to use the Services. You warrant that you only upload photos that:
- show yourself, or for which you hold the necessary rights and consents,
- do not infringe the rights of third parties (in particular personality and copyright),
- do not contain unlawful, offensive or objectionable content.
5. Permitted use and prohibitions
You undertake not to misuse the Services. In particular, you must not:
- use the Services for unlawful purposes or to infringe the rights of third parties,
- upload photos of other people without their consent,
- distribute generated content in a misleading, defamatory or deceptive way (e.g. as genuine photographs),
- circumvent security measures, reverse-engineer the Services, scrape them automatically or overload them,
- introduce malware or impair the infrastructure.
6. Purchases, subscriptions and credits
Some features require the purchase of credits or a subscription. Purchases are processed either through the respective app store (e.g. the Apple App Store) or — for purchases on cutg.app — through our payment providers RevenueCat and Stripe. Prices are total prices including applicable VAT and are shown to you before purchase, together with the billing period and renewal terms.
- Subscriptions renew automatically for the selected period unless cancelled in time before the renewal date.
- Cancellation: App Store subscriptions are managed and cancelled via your app store account settings. Web subscriptions can be cancelled online at any time — in the settings of the web app or via our cancellation page. The cancellation takes effect at the end of the current billing period.
- Credits for generations are tied to your account and cannot be paid out in cash.
- Withdrawal and refunds for app store purchases are governed by the policies of the respective app store. For purchases on cutg.app, the statutory right of withdrawal applies (see the withdrawal notice below).
6a. Right of withdrawal (Widerrufsbelehrung)
If you are a consumer, you have the right to withdraw from a contract concluded on cutg.app within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of the conclusion of the contract.
To exercise your right of withdrawal, you must inform us — Artemi Polonski (CutG), Schleswiger Damm 193D, 22457 Hamburg, Germany, artemi.polonski@gmail.com — of your decision to withdraw from the contract by an unequivocal statement (e.g. an email). You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal: If you withdraw from the contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw. We will carry out the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.
If you requested that the service begins during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated your withdrawal, in comparison with the full coverage of the contract.
Model withdrawal form: To: Artemi Polonski (CutG), Schleswiger Damm 193D, 22457 Hamburg, Germany, artemi.polonski@gmail.com — I/We hereby give notice that I/we withdraw from my/our contract for the provision of the following service: [CutG Pro subscription], ordered on [date], name of consumer, address of consumer, signature (only if this form is notified on paper), date.
7. Intellectual property
The Services, including software, design, trademarks, text and style libraries, are protected by copyright and remain the property of CutG or the respective rights holders. We grant you a simple, non-transferable, revocable right to use the Services for your personal purposes.
8. Your content
You retain all rights to the photos you upload. You grant us a simple right, limited to the duration of processing, to use your photos solely to provide the features you request (analysis and generation of the previews). No use beyond this takes place. Details are set out in our Privacy Policy.
9. No professional advice
CutG does not replace professional advice from hairdressers, barbers or other professionals. The final decision about a haircut, coloring or treatment is yours and made at your own responsibility.
10. Liability
We are liable without limitation in cases of intent and gross negligence and in accordance with mandatory statutory provisions (e.g. product liability, injury to life, body or health). In cases of simple negligence, we are liable only for breach of a material contractual obligation (cardinal obligation) and limited to the foreseeable damage typical for this type of contract. Liability is otherwise excluded.
To the extent permitted by law, the Services are provided “as is” and “as available”. We make no warranty as to the accuracy or suitability of AI-generated previews.
11. Term and termination
You may stop using the Services at any time and delete your account in the app. We may suspend or terminate access if you breach these Terms or if this is required for legal or security reasons.
12. Changes to these Terms
We may amend these Terms of Use, for example in the event of changes to the Services or the legal situation. We will notify you of material changes in an appropriate manner. Continued use after the changes take effect constitutes acceptance of the then-current version.
13. Governing law and jurisdiction
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer protection provisions of your country of residence remain unaffected. To the extent permitted, the place of jurisdiction is the registered seat of the provider.
14. Apple App Store
If you download the app from the Apple App Store, the following additional terms apply. They follow Apple's standard licensing terms (Licensed Application End User License Agreement), which apply in addition where these Terms do not provide otherwise:
- These Terms are concluded between you and CutG only — not with Apple. Apple is not responsible for the app or its content.
- The license granted to you is limited to a non-transferable license to use the app on Apple-branded devices that you own or control, as permitted by the App Store Terms of Service.
- CutG, not Apple, is solely responsible for maintenance and support of the app. Apple has no obligation to provide any support services.
- In the event of a failure of the app to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app.
- CutG, not Apple, is responsible for addressing any claims relating to the app (e.g. product liability, legal compliance, consumer protection) and any third-party claims of intellectual property infringement.
- You represent that you are not located in a country subject to a U.S. government embargo and are not listed on any U.S. government list of prohibited or restricted parties.
- Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you upon your acceptance.
15. Final provisions
Should any provision of these Terms be invalid, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by the legally permissible provision that comes closest to its economic purpose.
16. Contact
If you have any questions about these Terms of Use, you can reach us at artemi.polonski@gmail.com.